Privacy Policy Last updated: 24/02/2024
We at Immediate Chain are dedicated to safeguarding your Personal Data and maintaining your privacy.
This Privacy Policy is designed to enlighten you on how we handle, collect, store, and utilize the information you provide in relation to the website (the “Website”).
Our commitment is to uphold the following principles:
•To ensure transparency in the collection and processing of your Personal Data:
We are committed to keeping you well-informed, empowering you to make educated decisions about how your Personal Data is used on our Website or when engaging with a third-party trading platform. To accomplish this, we utilize a variety of strategies and methods to provide you with relevant information on the processing of your Personal Data, ensuring this information is communicated accurately and promptly.
Furthermore, if specific information is required, we will ensure it is provided to you in a timely and suitable manner.
We are also eager to address any questions you might have and offer any clarifications you need, within legal constraints. For this purpose, you can reach out to us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes detailed in this Policy:
The reasons for which we might process your Personal Data include, among other things, making the Website available to you andprovide you with seamless integration with third-party trading platforms (the “Services”), designed to enrich your experience on the Immediate Chain website, enhance the Services (including the website), safeguard our rights and interests, conduct business and administrative operations supporting the Services' provision to Immediate Chain users, and/or comply with any legal and/or regulatory obligations.
Furthermore, we will handle Personal Data concerning you to gain insights into your unique needs and preferences.
• To allocate substantial resources ensuring your rights regarding your Personal Data:
We dedicate considerable resources to enable you to exercise your rights as a data subject. Consequently, you may contact us anytime to review your Personal Data, request amendments, deletion, restriction of its use for specific purposes or entirely, or its transfer to you or a third party. We will adhere to your requests in compliance with the law.
•To safeguard your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we utilize and will continue to employ a diverse range of strategies and measures aimed at ensuring your Personal Data's security.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the type of Personal Data the Company collects about individuals, how it is collected, utilized, shared with third parties, secured, processed, etc.
In this Policy, “Personal Data” denotes any information concerning an identified or identifiable individual. An identifiable individual is one who can be identified, either directly or when combined with additional information we possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or series of operations performed on Personal Data, including collection, recording, organization, structuring,storage, modification or adjustment, retrieval, consultation, usage, disclosure via transmission, dissemination, or any other form of making available, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services are designed for a general audience and are not intended for individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18 or knowingly allow such individuals to access our Services. Should we discover that information about a child has been collected, we will promptly take steps to remove it.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you engage with the Services, utilize our service channels, and visit the Website. At times, you will actively provide us with Personal Data, and at other times, we will gather Personal Data by observing and analyzing your use of our Services and/or our service channels, or by receiving data from our third-party partners.
3. No Obligation To Provide Personal Data To Immediate Chain And Its Implications
You are under no obligation to provide us with any Personal Data. However, in certain circumstances, not providing such Personal Data may prevent us from offering you the Services, hinder your use of the Website, and/or result in the malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Collect Upon Each Visit to the Website:
This information includes online activity logs, traffic details (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and type of browser used, information about the device you used. Some of this information may not personally identify you, and therefore may not constitute Personal Data.
Personal Data We Receive from You: Any Personal Data you voluntarily provide to us when interacting with a third-party trading platform through Immediate Chain.
Personal Information You Voluntarily Provide for Submission to External Trading Platforms: This data encompasses your full name, phone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Foundations
Our Company processes your Personal Data for one or more of the purposes outlined in this section, in accordance with the relevant legal basis.
The Company will not process your Personal Data unless there is a lawful basis for doing so. The legal bases under which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more specified purposes. This applies to instances where you provide your information through the Website, enabling us to submit it to third-party trading platforms.
- Processing is necessary for the legitimate interests pursued by the Company or by a third party. For instance, for the enhancement of Our Services, or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which the Company is subject.
If you need more information on how processing your Personal Data aligns with the legitimate interests of Immediate Chain or an external party, please don't hesitate to contact us via email at any time.
Below, we provide a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
Purpose | Legal Basis | |
1 |
To facilitate sharing your details with third parties upon your request to engage with digital trading We may gather your Personal Data to provide it to third parties, should you expressly request this. |
Your consent has been obtained for processing your Personal Data for one or more specified reasons. |
2 |
To address your inquiries, requests, and/or complaints Handling your Personal Data is essential to address any questions you have about using the Services. |
Processing is vital for the legitimate interests pursued by the Company or a third party. |
3 |
To fulfill legal requirements or comply with judicial or administrative directives We handle your Personal Data to meet our various legal responsibilities. |
Processing is essential for adhering to a legal requirement applicable to the Company. |
4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This process includes, among other things, any crash logs or malfunction reports related to the Services. |
Processing is vital for pursuing the legitimate interests of the Company or a third party. |
5 |
To deter fraud and misuse of Our Services |
Processing is crucial for advancing the legitimate interests of the Company or a third party. |
6 |
To execute and uphold various activities supporting Our Services These activities encompass back-office operations, business development endeavors, strategic decision-making, oversight mechanisms, and more. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
7 |
To conduct analyses, including statistical evaluations We employ a variety of analytical techniques, including statistical methods, to inform our decisions on diverse matters. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
8 |
To safeguard our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may process your Personal Data to protect our interests, rights, and assets, or those of third parties, in compliance with applicable laws, regulations, or agreements, including any of our terms, conditions, and policies. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
At Immediate Chain, we may share your Personal Data with third-party service providers, such as those offering storage, hosting, IP address analysis, user experience research, and technical diagnostics.
If you request, we can transmit specific Personal Data about you to third-party trading platforms. In such instances, the Personal Data you provide for this purpose will be shared with these platforms, and their usage will be governed by their privacy policies. We might share your data with multiple trading platforms.
Immediate Chain might also collaborate with related entities and business partners, enhancing our services and products by sharing your Personal Data to improve your user experience.
We may disclose your Personal Data to governmental and regulatory bodies, especially if it's necessary to protect our interests or those of third parties, including legal proceedings.
Furthermore, your Personal Data may be disclosed to potential buyers, investors, or financiers of Immediate Chain or any associated companies, especially during mergers, reorganizations, consolidations, or in case of bankruptcy.
7. Cookies and Third Party Services
Immediate Chain may utilize third-party services, like analytics or advertising companies, which might employ cookies or similar technologies, each adhering to their policies.
A cookie, which is a small text file, may be placed on the device you use to visit or access our Website. These cookies collect data about you and your behavior to enhance your experience with us.
enhance your experience by remembering your preferences and settings, allowing us to tailor and offer products and services that may capture your interest. Additionally, cookies might be utilized for statistical data collection and analytical purposes.We employ both session cookies, which are temporarily stored on your device until you close your browser, and persistent cookies, which remain on your device post-browsing and assist the site in recognizing you as a returning visitor when you revisit.
Cookie Varieties:
We categorize the cookies we use based on their function, as outlined below:
Cookie Type | Purpose | Further Details |
Essential Cookies |
These cookies are indispensable for navigating the Website and accessing specific features you've requested. They are employed to deliver the content, products, and services you've asked for. These cookies are vital for downloading or streaming information to your device, enabling you to browse the Website, utilize its features, and revisit pages you have accessed before. |
These cookies gather Personal Data, like your username and last login date, identifying you as logged into the Website. These cookies are erased once you close your web browser (session cookies). |
Functionality Cookies | These cookies help us recognize you on your return visits to the Website and enable us to remember your selections and preferences. | These cookies persist even after your browser is closed, remaining active until they reach their expiration date. |
Performance Cookies | These cookies are utilized to compile aggregated statistics concerning the Website's performance and to test and enhance such performance, thereby improving user experience. Additionally, they enable us to perform analytical tasks on the Website. |
These cookies gather anonymized information that is not linked to any identified or identifiable individual. The lifespan of these cookies varies; some are removed when you close your browser, while others remain valid indefinitely. |
Blocking and removing cookies
You have the option to adjust your browser settings to block and eliminate some or all cookies. Below are links with instructions for some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Be aware that if you choose to proceed, some or all of the site's features and functionalities may not operate as expected.
ONLINE TRACKING NOTICE
PLEASE NOTE, THIS SERVICE CURRENTLY DOES NOT ACCOMMODATE DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Immediate Chain will retain your Personal Data as long as necessary to accomplish the processing purposes outlined in this Policy, or longer if required by applicable laws, regulations, policies, and directives.
We will share your information with third-party trading platforms for a period of 12 months and, subject to your consent, may extend this for an additional 12 months.
To prevent retaining your Personal Data longer than needed, we regularly review the data we hold to determine if any can be deleted.
9. Transfer of Personal Data To Another Country Or An International Organization
Your Personal Data might be transferred to another country (i.e., outside your home jurisdiction) or to international organizations. In these cases, Immediate Chain will implement suitable measures to ensure your Personal Data is protected, and enforceable rights and effective legal remedies are available to data subjects.
If you reside in the EEA (European Economic Area), please be assured that these protections will be provided if any of the following conditions are met:
- The data transfer is directed to a third country or an international organization that the EU Commission has recognized as providing a sufficient level of protection for the Personal Data transferred, as per Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council, dated 27 April 2016 (the "GDPR").
- The data transfer follows a legally binding and enforceable agreement between public authorities or bodies in accordance with Article 46(2)(a) of the GDPR; or
- The data transfer complies with standard data protection clauses set by the EU Commission pursuant to Article 46(2)(c) of the GDPR. These clauses are accessible at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
If you wish to obtain details about the safeguards that Immediate Chain employs to protect the Personal Data transferred to a third country or an international organization, please send an email to the following address: support@
10. Protection Of Your Personal Data
Immediate Chain applies suitable technical and organizational measures to ensure an adequate level of security for Personal Data, considering the risks associated with processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While Immediate Chain strives for the highest level of privacy for your Personal Data, we cannot assure flawless performance and are not liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, data disclosure due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
Due to legal or other obligations beyond our control, Immediate Chain may be required to transfer your Personal Data to third parties,such as governmental bodies. In these cases, our influence over the level of protection your Personal Data receives from these third parties is quite limited.
When Personal Data is transmitted over the internet, complete security cannot be guaranteed. Therefore, Immediate Chain cannot ensure the safeguarding of your Personal Data during its internet transfer to us.
11. Links To Third-Party Websites
Our Website might include links to third-party websites and/or applications. Immediate Chain does not oversee these websites and applications or their collection and/or processing of your Personal Data. We hold no responsibility for these sites, their privacy practices, or data protection measures. This Policy does not extend to actions conducted on these websites and/or applications.
When you navigate to such third-party websites and/or applications, we strongly advise reviewing their privacy policies carefully before engaging with them or sharing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
You generally have the right to request confirmation from us about whether we are collecting your Personal Data, to review the data, make necessary corrections, and request the deletion of data no longer needed by us. You may also limit your consent to specific processing activities involving your Personal Information.
If you are a resident of the EEA, please read the section below:
You have the following rights concerning your Personal Data. To exercise these rights, you may submit a request to the following email address:
Right of Access
You are entitled to obtain confirmation from Immediate Chain on whether your Personal Data is being processed and, if so, to access that Personal Data along with the following details:
information: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, particularly recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the anticipated period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from Immediate Chain rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.
Immediate Chain shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, Immediate Chain may not fulfill your request or do so in a limited manner.
Right to rectification
You have the right to obtain from Immediate Chain the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
Right to erasure
the following grounds applies: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) the
Personal Data has been improperly processed; or (f) the Personal Data concerning you must be deleted to comply with a legal obligation in European Union or Member State law that the Company is subject to.This right does not apply to the extent that processing is required (a) to comply with a legal obligation that necessitates processing by European Union or Member State law applicable to the Company; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You are entitled to request that the Company limit the processing of your Personal Data if any of the following conditions are met: (a) you challenge the accuracy of the Personal Data, allowing the Company time to verify its accuracy; (b) the processing is unlawful, and you oppose the deletion of the Personal Data, opting instead to restrict its use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims; (d) if processing your Personal Data is essential for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, related to such marketing.
If the processing of your Personal Data has been restricted following your request, it will, aside from storage, only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another entity if the processing is based on your consent or a contract to which you are a party, and if the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transferred directly from Immediate Chain to another entity, if technically feasible. This right does not interfere with your or the Company's rights concerning data deletion. Additionally, exercising this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You can revoke your consent for us to process your Personal Data at any time, without affecting the legality of any processing performed prior to your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any time, particularly if it pertains to your unique situation, and when processing is justified by the legitimate interests of Immediate Chain or a third party. This includes any profiling based on these interests. Upon objection, we will cease processing your Personal Data unless we can prove compelling legitimate reasons for processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to lodge a complaint with a supervisory authority
You have the right to file a complaint with a supervisory authority designated by a Member State to safeguard the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights concerning Personal Data about you as described in this section 13 may be limited by European Union or Member State law to which Immediate Chain is subject.
We will provide you with the requested information as per your rights outlined in this section 13 without unnecessary delay and, in any event, within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlyunreasonable or excessive, especially due to their repetitive nature, we may opt to either (a) impose a fair fee, considering the administrative costs involved in providing the requested information or taking the requested action; or (b) decline to fulfill the request.
Immediate Chain may request additional details to verify your identity to process your request as per your rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Updates to This Policy
We may periodically update the terms of this Policy. Whenever changes are made, we will inform you by publishing the revised Policy on our Website. Moreover, for significant changes, we will endeavor to notify you through communication methods we consider appropriate to ensure you are aware of such changes and by posting a notice on the Website. Unless otherwise specified, all changes will take effect once the updated Policy is published on our Website.